Citizens Advice

We were approached by Citizens Advice to create ED&I listening sessions for colleagues, focusing on the impact of structural inequity, and creating safe spaces to discuss inclusion.

We explored the difference between creating diversity and fostering inclusion, and the conscious effort required to sustain genuine inclusion.

We explored theories of bias and how these can impact who we are and how we communicate, how to challenge stereotypes and in group behaviour constructively, and the importance of ally-ship and how we can all support each other inclusively.

The sessions ended with facilitated discussions around collective and individual responsibilities, and a commitment for action planning towards conscious change.